JohnCenaFan28
01-01-2009, 12:00 AM
A student was stunned when his online banking statement showed him to be overdrawn by almost £100bn.
Donald Moffat, 38, from Ayrshire, said that his Barclays account was showing two separate withdrawals of £50bn.
The bank said a "technical error" was to blame and apologised, reports the BBC.
Mr Moffat said Barclays also offered £10 in compensation for the phone calls he had to make to resolve the error.
Mr Moffat said he had "been passed from pillar to post" after making the error known to Barclays.
He wants the bank to increase its offer of compensation for the level of stress he had been put under in trying to resolve the situation.
In a statement Barclays said: "A technical error caused some customer accounts to be incorrectly debited.
"The problem was immediately identified and corrected within less than an hour, and all affected customer accounts are now showing correct balances.
"No customers will be financially impacted by this error. We apologise for any inconvenience this may have caused our customers."
-Nova
Donald Moffat, 38, from Ayrshire, said that his Barclays account was showing two separate withdrawals of £50bn.
The bank said a "technical error" was to blame and apologised, reports the BBC.
Mr Moffat said Barclays also offered £10 in compensation for the phone calls he had to make to resolve the error.
Mr Moffat said he had "been passed from pillar to post" after making the error known to Barclays.
He wants the bank to increase its offer of compensation for the level of stress he had been put under in trying to resolve the situation.
In a statement Barclays said: "A technical error caused some customer accounts to be incorrectly debited.
"The problem was immediately identified and corrected within less than an hour, and all affected customer accounts are now showing correct balances.
"No customers will be financially impacted by this error. We apologise for any inconvenience this may have caused our customers."
-Nova